FAQ

Minimum 400 full charging cycles to get to 80% of the original capacity.

Battery life depends on various indeterminable factors such as environmental, storage and usage conditions.

Yes, you can charge the battery at any time.

A full discharge or charge is not required every time. Charge the battery until full or to at least 4 LED lights on battery status indicator.

Batteries have 'memory' and must be fully discharged and charged on a regular basis to retain performance.

For safety reasons, it is not recommend to operate eBikes, eScooters, eSkateboards in the rain.

Our products are designed to be water resistant and will function under light rain conditions.

If you have been caught in the rain, wipe away any water and store the product in a warm, dry location to prevent any damage to the delicate electronic components. 

We recommend riders up to a maximum of 100 kg. Note that speed and range will decrease with heavier riders. Each product has a recommended maximum rider weight.

Our performance figures are tested with a 70kg rider on a flat road

eScooters and eSkateboards cannot be ridden on the road. https://nzta.govt.nz/resources/what-is-a-road/what-is-a-road/

eBikes with less than 300W with pedal assist are legal to ride on the road, paths and cycle lanes.

Further information can be found at: https://nzta.govt.nz/vehicles/vehicle-types/low-powered-vehicles/

LMTC products have powerful motors and high capacity batteries. You will be able to ride up a hill of 15% gradient without damage (similar to Queen Street in Auckland).

There are thermal cutouts on the battery and motor control to prevent damage.

When coming down hills, use the regenerative electrical brakes as well as the mechanical brakes.

Check out the latest strategy and investigation from the Land Transport Authority for light weight electric vehicles: https://tinyurl.com/y7o6yprt